Privacy Policy

At The Dog Father Hotel, your privacy matters. This policy outlines how we collect, use, and protect your personal data when you shop or book online with us.

1. Data We Collect:

Personal Info: Name, email, phone, shipping/billing address.
Pet Info (if applicable): Pet name, breed, medical history.
Payment Info: Credit/debit card info (processed securely via trusted providers, not stored).
Browsing Behavior: Cookies, IP address, device data (for analytics).

2. Use of Information:

To manage bookings and pet care services.
For communication and customer service.
To improve our services and promotions.
To fulfill your orders and bookings.
For secure payment processing.
To improve services and offer promotions.
To comply with legal or financial regulations.

3. Data Protection:

All sensitive data is SSL encrypted and processed via secure payment gateways. We never sell or share personal data with third parties without consent, except as required by law.

4. Cookies:

You have the right to request, edit, or delete your data anytime.
Contact us at: +201094622999

5. Your Rights:

You can request access, correction, or deletion of your personal data by contacting us at:
Phone: +201094622999

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.